UK Regional Operations Directors – 5 roles – International Business Services Provider

The Opportunity:

As a European leader in specialist business services, our client has an enviable track record of growth and success in the public and private sectors. With a well-established network of locations across the UK and a headcount of several thousand employees, they are now seeking to expand their service offerings and client base as they embark on the next ambitious stages of their strategic growth. This is an ideal opportunity to lead and transform the operational team in one of their five operating regions as one of five newly appointed Regional Directors reporting to the UK Director of Operations

The Role:

• Provide leadership across all client accounts within the region, making sure jobs are delivered safely to contractual requirements, on time, within budget, and to the standard expected.
• Build, lead and motivate a new team to deliver performance, growth, and profits.
• Lead and direct day to day operations, ensuring the smooth running of all operations across the region.
• Build relationships with new and existing clients to understand their needs and identify opportunities for profitable organic growth and new business.
• Work closely with the Commercial Team in the preparation of tenders and identifying competitive advantage utilising regional market intelligence and local knowledge.
• Facilitate a culture that puts safety and wellbeing at the heart, creating and ensuring a safe and efficient working environment that improves business performance and optimises productivity.
• Implement and ensure compliance with all operating policies and procedures
• Build operational excellence in the team, identifying bottlenecks, fostering a culture of improvement, and promoting innovation and efficiency.
• Provide input to help shape development and timely implementation of appropriate technology solutions to automate processes, streamline workflows and enhance operational effectiveness sharing best practice with other regions
• Control the regional P&L through effective cost management, focusing on EBITDA as well as revenue, and regular accurate forecasting.
• Be a champion and role model of the organisational culture, vision and values and a trusted and active member of the operational and regional leadership teams, building strong internal relationships, collaborating with cross-functional teams to drive operational success.

The Operating Regions:  Scotland and Northern Ireland, The North, London and Southeast or South and Southwest, The Midlands

For more information on Scotland and Northern Ireland and Northern England regions, contact Tim Kaner – tim.kaner@hanoverfox.com

For more information on the London and Southeast or South and Southwest regions, contact Peter Ewen – peter.ewen@hanoverfox.com

For more information on the Midlands region, contact Charles Cornwell – charles.cornwell@hanoverfox.com

The Candidate:

• Commercial and financial acumen with a solid understanding of contracting businesses.
• Excellent customer service skills, able to build effective business relationships and trust.
• Highly organised, great at multi-tasking with excellent problem-solving skills.
• Strong working knowledge of UK Health and Safety legislation and best practice.
• Superior collaborative, interpersonal and communication skills, with the ability to relate to people at all levels within the business.
• Strong influencing skills with the ability to sell ideas, products, and services.
• Detail-oriented with high standards.
• IT literate.

Experience:

• Experience in a leadership role in a contracting environment with a track record of successfully managing multiple clients
• Confident and experienced in managing and motivating a team of manual workers, building capability, and dealing with all aspects of people management.
• Experience of working in or with the public sector and ideally with trade unions.
• Demonstrable expertise in process optimisation, and operational efficiency.
• P&L contract management and budget management experience.

Rewards:

A highly attractive salary, bonus, car allowance and a package including Healthcare and a flexible approach to ensure that we attract the correct calibre of candidate.

To apply – see below, please email your CV and covering letter to mail@hanoverfox.com quoting your preferred operating region and giving full salary details.